How we collect, use, and protect your information when you visit our website or request a quote.
Steamboat Masters Granite, LLC ("Steamboat Masters Granite," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you visit www.steamboatmasters.com (the "Site") or contact us to request information or services.
By using the Site or submitting a request through our contact form, you agree to the practices described below. If you do not agree, please do not use the Site.
This Policy is written for U.S. residents and includes specific disclosures for residents of Colorado under the Colorado Privacy Act (CPA) and for residents of other states with comparable privacy laws (including California, Virginia, Connecticut, Utah, and others).
When you submit our contact form to request a quote or information, we collect the following, depending on what you choose to share:
When you visit the Site, our hosting provider and certain third-party services may automatically log:
This data is used for security, performance, and basic site analytics. We do not currently use behavioral advertising, retargeting, or cross-site tracking.
The Site itself does not set marketing or tracking cookies. However, the following third parties may set cookies or process technical data when you load the Site:
We do not directly control the cookies set by these third parties. You can manage or block cookies in your browser settings. Blocking some cookies may affect site functionality.
We use the information you give us only for the following purposes:
We share limited information only as described below.
We use the following providers to help us run the Site and process your inquiries. They are contractually required to use your data only to provide their services to us:
| Service | Purpose | Data shared |
|---|---|---|
| Web3Forms | Processes our contact-form submissions and delivers them to us by email | All form fields you submit |
| Vercel | Hosts the website | IP address, request metadata |
| Google Workspace | Delivers your message to our team inbox | Your email address and message contents |
| Elfsight | Provides the widget displayed on our homepage | Interaction data with that widget only |
We may disclose information if required by law, court order, subpoena, or government request, or to protect our legal rights, safety, or property.
If we sell, merge, or transfer our business, your information may transfer to the new owner. Any new owner must honor this Privacy Policy or give you notice of changes.
We may share information with other parties only when you ask us to (for example, when you ask us to forward your project info to a specific material supplier).
We do not sell your personal information for money or any other valuable consideration. We do not engage in targeted advertising. We do not "share" your personal information for cross-context behavioral advertising, as those terms are defined under Colorado, California, and similar state privacy laws.
If we ever change this practice in the future, we will update this Policy and obtain any consent required by law.
We keep your contact-form submissions for as long as needed to respond to your inquiry and complete the related project, plus a reasonable period to maintain business records — typically up to seven (7) years for tax, warranty, and legal purposes. Server logs are kept per our hosting provider's standard retention.
You may request earlier deletion of your data — see Section 8.
We protect your information with reasonable administrative, technical, and physical safeguards appropriate for the size and nature of our business, including:
No system is completely secure. If we become aware of a security breach affecting your personal information, we will notify you as required by applicable law.
If you are a Colorado resident, you have the right to:
To exercise these rights, email us at info@steamboatmasters.com. We will respond within 45 days, with one possible 45-day extension if reasonably necessary and we give you notice.
We will verify your identity before responding to access, correction, deletion, or portability requests, usually by confirming the email address or phone number you originally used to contact us.
If you live in a state with a comparable privacy law, you generally have similar rights (access, deletion, correction, portability, opt-out of sale/targeted ads). Contact us using the information below and we will honor your request to the extent required by your state's law.
Email info@steamboatmasters.com with:
You may designate an authorized agent to act on your behalf. We may verify the agent's authority before acting.
Our services are for adults. We do not knowingly collect personal information from children under 13, consistent with the federal Children's Online Privacy Protection Act (COPPA). If we learn we have collected information from a child under 13, we will delete it. A parent or guardian who believes their child has provided personal information may contact us to have it removed.
The Site is hosted in the United States and operated for U.S. customers. If you access the Site from outside the U.S., your information is processed in the U.S. under U.S. law. We do not currently market to or knowingly collect information from people outside the United States.
The Site may contain links to third-party websites (such as social media or material supplier websites). We are not responsible for the privacy practices of those sites. Read their privacy policies before submitting information.
We may update this Privacy Policy from time to time. When we do, we will change the "Last Updated" date at the top of this page. Material changes will be highlighted on the Site for a reasonable period before they take effect.
If you have questions about this Privacy Policy or how we handle your information:
This Privacy Policy is provided for transparency and to comply with applicable U.S. state and federal privacy laws. It is not legal advice. Consult an attorney for guidance specific to your situation.